TABLE OF CONTENT
The ESOS Act safeguards international students in Australia, ensuring accurate information, essential services, and a supportive learning environment. From course details to refunds and placement services, this framework prioritizes student rights. Discover how the ESOS Act enhances the educational experience for international students in Australia.
Education Services for Overseas Students (ESOS) Act
The Education Services for Overseas Students (ESOS) framework is designed to safeguard the rights of international students pursuing education in Australia. Under the ESOS Act, international students are entitled to certain protections and services, including:
- Accurate Information: Before enrolling, you have the right to receive up-to-date and reliable information about courses, fees, study modes, and other relevant details from your institution and its representatives.
- Written Agreement: You have the right to enter into a written agreement with your institution, outlining the services to be provided, fee structure, and refund policies. It is important to keep a copy of this agreement for your records.
- Tuition Protection Service (TPS): If your institution is unable to deliver your course, the Tuition Protection Service (TPS) ensures placement and refund services for international students.
The Institutions’ Responsibilities
Australian education providers must meet in offering education and training services to international students.
Australian education providers must adhere to the ESOS framework, which sets out standards for offering education and training services to international students. These standards cover various aspects, including:
- Orientation and Support: Institutions are required to provide orientation programs and support services to assist international students in their studies and adjustment to life in Australia.
- Accessible Contact Information: Institutions must provide contact details of officers who can offer assistance to international students.
- Credit Applications: Students have the right to apply for course credit and have their previous qualifications recognized.
- Enrollment Flexibility: Information regarding deferral, suspension, or cancellation of enrollment must be provided by the institution.
- Academic Progress and Support: Institutions should communicate their requirements for satisfactory course progress and outline the available support services if students encounter difficulties.
- Attendance Monitoring and Complaints Process: If attendance is monitored, institutions must inform students and establish a clear complaints and appeals process.
Student’s Responsibilities
The Australian Government is committed to ensuring you have an excellent education experience in Australia.
As an international student on a student visa, you have certain responsibilities, including:
- Complying with Visa Conditions: It is essential to meet the conditions of your student visa throughout your stay in Australia.
- Maintaining Overseas Student Health Cover (OSHC): You must have valid Overseas Student Health Cover for the duration of your stay.
- Adhering to Written Agreement: Abide by the terms outlined in the written agreement with your institution.
- Updating Address: Inform your institution if there are any changes to your residential address.
- Ensuring Satisfactory Course Progress: Maintain satisfactory progress in your studies as per your institution’s requirements.
- Attendance Policy: If attendance is monitored, comply with your institution’s attendance policy.
- Under-18 Students: If you are under 18, fulfill the approved accommodation, support, and general welfare arrangements.
The ESOS Act provides a robust framework to protect the rights and well-being of international students studying in Australia. By understanding your rights and responsibilities, you can have a positive educational experience and make the most of your time in Australia.
