StudyStake is committed to providing quality services to you. This policy is just to let you know that we’re still working on how we manage your Personal Information.

We have adopted the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth) (the Privacy Act). The NPPs govern how we collect, use, disclose, store, secure, and dispose of your Personal Information.

A copy of the Australian Privacy Principles may be obtained from the website of The Office of the Australian Information Commissioner at

What is Personal Information, and why do we collect it?

Personal Information is information or an opinion that identifies an individual. We collect personal information, including names, addresses, email addresses, and phone and facsimile numbers.

This Personal Information is obtained in many ways, including interviews, correspondence, by telephone and facsimile, by email, via our website,, from your website, from media and publications, from other publicly available sources, from cookies- delete all that aren’t applicable and from third parties. We don’t guarantee website links or the policy of authorized third parties.

We collect your Personal Information for the primary purpose of providing our services to you, providing information to our clients, and marketing. We may also use your Personal Information for secondary purposes closely related to the primary goal in circumstances where you’d like to use or disclose it if you don’t mind. You may unsubscribe from our mailing/marketing lists by contacting us in writing.

When we collect Personal Information, we will, where appropriate and where possible, explain to you why we are collecting the information and how we plan to use it.

Sensitive Information

Sensitive information is defined in the Privacy Act to include information or opinion about an individual’s racial or ethnic origin, political opinions, membership of a political association, religious or philosophical beliefs, membership of a trade union or other professional body, criminal record, or health information.

Sensitive information will be used by us only:

  • For the primary purpose for which it was obtained
  • For a secondary purpose that is directly related to the primary purpose
  • With your consent; or where required or authorized by law.

Third Parties

Where reasonable and practicable to do so, we will be sure to collect your Personal Information only from you. However, in some circumstances, we may be provided with information by third parties. In such a case, we will ensure that you are aware of the information provided to us by the third party.

Disclosure of Personal Information

Your Personal Information may be disclosed in some circumstances, including the following:

  • Third parties where you consent to the use or disclosure; and
  • Where required or authorized by law.

Security of Personal Information

Your Personal Information is stored in a manner that would protect it from misuse and loss and unauthorized access, modification, or disclosure.

When your Personal Information is no longer needed for the purpose for which it was obtained, we will take reasonable steps to destroy or permanently de-identify your Personal Information. However, most of the Personal Information is stored in client files which we will keep for a minimum of 7 years.

Access to your Personal Information

You can access the Personal Information we hold about you and update and correct it if there are certain exceptions. Please get in touch with us in writing if you wish to access your Personal Information.

StudyStake will not charge any fee for your access request but may charge an administrative fee for providing a copy of your Personal Information.

We may need your identification before releasing the information you asked for to protect your Personal Information.

Maintaining the Quality of your Personal Information

It is important to us that your Personal Information is up to date. We will take reasonable steps to ensure that your Personal Information is accurate, complete, and up-to-date. If you find that our information is not up to date or inaccurate, please let us know as soon as possible so we can update our records and ensure we can continue providing quality services.

Policy Updates

This Policy may change from time to time and is available on our website.‍

Privacy Policy Complaints and Enquiries

If you have any queries or complaints about our Privacy Policy, please get in touch with us at:


Sydney, Australia